Effective Date: July 8, 2025
Welcome to DHARRO, a platform owned and operated by VOOY GROUP CANADA INC., headquartered in Edmonton, Alberta. DHARRO is a trade name of VOOY GROUP CANADA INC. and provides services through its website www.dharro.com (the “Site”). By accessing or using our Site and services, you agree to be bound by these Terms and Conditions (“Terms”).
If you do not agree with these Terms, please do not use our platform.
1. Eligibility
You must be at least 18 years old and a licensed real estate professional or a related industry user to register for a DHARRO account and use our services.
2. Use of the Platform
DHARRO provides tools to create and share Community Feature Sheet® reports that highlight local community insights for homebuyers. You agree to use these tools in a professional, ethical, and lawful manner.
You are responsible for all activity under your account and must keep your login credentials confidential.
3. Intellectual Property
All content on the platform, including but not limited to text, graphics, logos, reports, and software, is the property of VOOY GROUP CANADA INC. or its licensors and is protected by Canadian and international copyright and trademark laws.
Community Feature Sheet® is a registered trademark and may not be reproduced or repurposed outside of the DHARRO platform without written permission.
4. User-Generated Content
You retain ownership of the content you upload to your profile or use within reports. However, by submitting content to DHARRO, you grant us a non-exclusive, royalty-free license to display and use that content solely for the purpose of operating the platform and promoting your services.
You are solely responsible for the accuracy and legality of your content.
5. Subscription and Payment
Access to certain features may require a paid subscription. Pricing, billing, and refund terms will be presented at the time of purchase. DHARRO reserves the right to change pricing or plan features with notice.
6. Prohibited Conduct
You agree not to:
Use the platform for any unlawful or fraudulent purpose
Misrepresent your identity, credentials, or the properties and communities you serve
Scrape, reverse engineer, or tamper with the platform
Upload viruses or malicious code
Violate the rights of others or the integrity of the platform
7. Termination
We may suspend or terminate your access to DHARRO at any time for violation of these Terms or for conduct that we reasonably believe harms our business, users, or platform integrity. You may cancel your account at any time through your user dashboard or by contacting us.
8. Disclaimers and Limitation of Liability
The DHARRO platform is provided on an “as is” and “as available” basis. While we strive for accuracy and availability, we make no warranties or representations regarding the platform’s performance, reliability, or fitness for a particular purpose.
To the maximum extent permitted by law, DHARRO and VOOY GROUP CANADA INC. shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform.
9. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts located in Edmonton, Alberta.
10. Changes to These Terms
We may revise these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the platform constitutes acceptance of the revised Terms.
11. Contact Us
If you have questions or concerns about these Terms, please contact:
DHARRO
A trade name of VOOY GROUP CANADA INC.
Edmonton, Alberta, Canada
Email: info@dharro.com